Vanity and good looking people

I recently visited the hair salon to have my hair permed. As a result of the perm, I experienced a (chemical) burn on my scalp, so I had a scalp treatment done, which by the way, did nothing to relieve my pain, but I thought that it would go away after a few days, so I bared with it. However, the worst part of it all was, after washing my hair the day after, my hair did not turn out the way I expected it to. So the next day I visited the salon with my friend to lodge a complaint to the hairstylist. Hey, I can bear the pain and all, but if you make me look ugly, you pay, you understand?
Anyway, let me get to the point, which is not at all to inform everyone that I had my hair permed, or that I am an air headed blonde.(used in the metaphorical sense, of course; I have nothing against blondes) In any case, I am definitely not one, contrary to what the current situation might imply. The point is that when we reached the hair salon, the moment my friend who was with me saw the hairstylist, she turned to me and said "Jue Ann, tell him your problem and see what he says. Be nice." Me, being the rational, logical creation of god that I am, in any other situation, would of course agree with this statement. But this is not any other situation. This is a situation where the perming lotion caused a chemical burn on my scalp, and prior to getting to the salon, it was HER suggestion to complain, and she also said that I should be adamant about about getting some sort of compensation. Before we got out of the car, I was under the impression that she was going to back me up. So I agreed, but dont get me wrong; I am not a difficult person in general, but I believe that consumers need to exercise their rights in order to ensure that businesses provide the best products or services that are also value for money. Or maybe I was just pissed.
Now I am supposed to BE NICE? So what made her change her mind? The fact that the hairstylist was HOT (and according to her, it was also because he was extremely polite. YEAH RIGHT). Never mind that he might be gay and never mind that he was also TERRIBLE at his job. Apparently good looking people are more superior than your average, didnt-win-the-genetic-lottery lesser mortals, and they can get away with anything. Even reducing your friend's scalp into something that now looks like dried mince meat.
Ok, so he was polite, and so he did rush out to return my phone when I accidentally left it in his salon. But so? I am looking for someone who does the job(i.e. a good hairstylist), not someone who looks like Zero Ma or some other Taiwanese hearthrob who holds the door for me. People need to get past the pretty, shiny exterior and look at the person's talents and abilities. If not, you might as well get your pet peacock to do your accounts or appoint a monkey to represent you in court.(Although to be honest, I sometimes doubt if an accountant or lawyer could do a better job, so you might be better off with a peacock and a monkey after all.)
I am sure everyone knows style does not necessarily equal substance. Yet people continue to be nicer to those who are visually more aesthetically pleasing. Now do you wonder why I put myself through so much pain to get nicer looking hair?